Sunday 19 May 2019

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our user's browsing actions and patterns, and does not identify any individual. 
The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. 
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. 

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google Page

Altimate are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act (GDPR) 2018 and subsequent revisions thereof). We collect information about you for these reasons: to process your order and to provide you and our users with the best possible service. Payments are not made on this site but through Paypal who are fully compliant with GDPR.

We will not e-mail you in the future unless you have given us your consent (unless to confirm orders and deliver).
The type of information we will collect about you includes:

  • your name
  • address
  • telephone number (including mobile number)
  • e-mail address
  • your photograph (stored anonymously on our systems)
  • data is stored only as long as is necessary to comply with government requirements, tax purposes and to offer future products at your request.
  • data is stored in an environment where only a single authorised person has access.

We will never collect sensitive information about you without your explicit consent and you can request to have a copy of any data about you sent or request to have any data about you removed from our records. Please note that as photographs are kept in an anonymous format that these photographs are not classed as data, however, if it is viewable online you may request to have your image removed. If you gave permission for the photographer to take your photograph (inferred by posing for the camera in any photo shoot) and were informed that the photos would be online then there may be a charge for this.

If you require a copy of any of the data stored that is about you, please write to us at: 

Data Protection
Altimate Images
132 Blurton Rd
Stoke on Trent

You may also contact us electronically.

If we intend to transfer your information outside the EEA (European Economic Area) for uses other than order fulfilment, we will always obtain your consent first. 

Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.

Altimate may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make an announcement on the website.

If you have any questions/comments about this privacy statement, you should contact us.